Underwriting Director

Job Description

Job Title: Underwriting Director
Department: Underwriting
Reports To: President
Pay Type: Salary

Oversees the underwriting department by identifying and addressing performance indicators, actively engaging in problem-solving. • Provides recommendations to executive management for enhancing underwriting performance and streamlining operations. • Collaborates with the team to consistently enhance underwriting results and streamline operational processes. • Fosters the professional growth of staff through coaching, mentoring, and training initiatives. • Serves as a valuable resource to agents, directing communications regarding alterations to coverage and pricing. • Conducts research and proposes advancements to proprietary products that align with evolving market trends.

Essential Functions

  • Manages the staff and activities involved in the evaluation and processing of personal lines applications to ensure accuracy, integrity, and customer satisfaction.
  • Help to set objectives for underwriting staff and regularly deliver formal feedback on these objectives.
  • Serves as the key expert and point of contact for nonstandard risks.
  • Maintain an understanding of all WMI products, services, and solutions and initiate discussions with other departments to ensure consistencies in the lifecycle of the policy.
  • Gathers and disperses legal notification of policy changes for both company instigated and legislatively instigated to all affected clients.
  • Meets with marketing to cultivate new leads for personal lines and discuss market changes.
  • Assists with filings, manual and form updates.
  • Monitors the execution of company and agency underwriting and procedures guidelines to ensure adherence to department standards.

Specifications / Requirements

  • Ability to mentor and train others while demonstrating competencies in team-building, leadership, and problem-solving.
  • Excellent communication skills.
  • Exceptional negotiation skills and the capability to interpret financial statements, credit reports, and related documents are essential.
  • Demonstrates understanding of fundamental concepts related to product rate analysis, the financial performance of a book of business, and the financial performance of agency partners.
  • Competency in utilizing Microsoft Office Suite, imaging programs, and other technology platforms is required.
  • Exhibits the ability to prioritize and organize tasks effectively.

Education / Experience

  • A Minimum of five years personal or multiline underwriting experience.
  • CPCU, CIC, ARM or similar designation(s).
  • Previous underwriting management experience.

Working Conditions

The physical work environment for this position involves sitting in an office setting communicating with others face-to-face, electronically and by telephone. Overtime may be required for this position if requested by a supervisor in order to complete a certain given task in a timely manner. The work environment characteristics described here are representative of the duties an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with incapacities to perform the essential functions. Reasonable accommodations may be made to enable individuals with incapacities to perform the essential functions. Competitive compensation and benefit package include-vacation and sick time, flex hours, summer hours, 401K
matching, professional growth opportunities, casual work environment, fun team events, and health insurance.


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